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评价管理之自动回复评价设置

最后编辑于:2022-04-13 14:57:53

对于有些卖家来说,每次要留下评价,或许是一件比较麻烦的事情,或许会遗忘,所以推荐卖家设置自动留评功能

自动评价设置可在【Selling preferences】页面的【所有刊登和订单】里可以找到。

以下是设置方法:

1.选择【Automate feedback】旁边的【Edit】

2.选择【自动留下好评】。

3.从两个选项中选择一个选项,确定何时会留下评价——或是在买家为该商品付款后,或是在买家为该商品付款并给您留下好评后。

4.选择【保存】。

此功能附带许多默认的好评意见,系统在离开自动留评时会随机使用这些意见。

需要注意的是,如果要编辑默认意见或添加自己的意见,请选择【编辑可存储的意见】。一旦进行更改后,请确保选择【保存】。

Automatic feedback settings

Leaving feedback is a great way to say thank you to buyers, and it encourages them to leave feedback for you.

An easy way to leave feedback for buyers is to use the Automate feedback setting. With Automate feedback, you can “set it and forget it”, allowing you to focus on other aspects of your selling activity.

The Automate feedback setting is available in the All listings and orders section of the Selling preferences page. Here’s how to enable this setting:

1.Select Edit next to Automate feedback.

2.Select Automatically leave positive feedback.

3.Choose one of the two options for when feedback will be left – either after the buyer has paid for the item, or after the buyer has paid for the item and left you positive feedback.

4.Select Save.

This feature comes with a number of default positive feedback comments that the system uses randomly when leaving the automated feedback.

To edit the default comments, or add your own, select Edit stored comments. Once you make your changes, make sure to select Save.

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