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如何撰写“Notice Left”

最后编辑于:2018-07-20 14:58:11
        当邮递员将您的包裹送往买家地址,而该地址没有人签收的时候,邮递员便会留一张便条在该地址,通知买家在一定的时间内到指定邮局领取,超时则将货物退回发货地。
        而忙碌的买家往往没有注意到该便条,也没有进行网站包裹的实时追踪,因此不知道包裹已经在邮局了。此时,如果您追踪到包裹的状态为“Notice Left 通知”,您则需要通过邮件提醒买家及时领取,一方面避免货物被退回而引发的“物品未收到”纠纷,同时也让买家感受到您的温馨服务,从而留下好评。

提醒买家及时领取包裹模板:

Dear ________,

Thanks for buying our item_________________, and I’m the seller___________. We send this e** to you to confirm whether you’ve received the parcel or not? 

It came to our attention that a “pick up” notice was left to you earlier through our shipment status tracking. Please be reminded to pick up your parcel at the appointed post office within the given deadline. Hope you like the item sincerely.

And please remember to leave us a positive feedback with an overall Detailed Selling Rating (DSR) of 5 if you’re satisfied with our product and our total service. Your recognition is our motivation in developing our business as well as serving you even better.

If you have any questions/comments, feel free to contact us anytime.


Yours,
_________________


点评:该模板不仅温馨地提醒买家需要在有效期内到指定的邮局领取货物,也实时提醒买家给您的贴心服务留下一个正面评价和满分评分,这对您的事业发展有着极其重要的作用。

如有疑问,请发邮件至china_training_progr@ebay.com进行查询