首页 > > > >邮件沟通模板 >特殊情况致物流延误沟通模板：节假日/旺季
Thank you for purchasing and prompt payment. However, we’ll have the National Holiday from Oct 1 to Oct 7. During that time, all the shipping service will not be available and may cause the shipping delay for several days.
Thanks for your understanding and your patience is much appreciated. If you have any other concerns, pls. just let us know.
Keep in touch.
We’re sorry to inform of you that your item delivery may be delayed for the volcanic explosion in south Iceland.
Due to this volcanic explosion, airlines to Europe have been cancelled, and many airports were closed either, which directly caused the shipping delay.
Your understanding and patience is much appreciated. We will keep tracking the shipping status, and try our best to resolve the problems that caused by this unexpected issue. If you have any other concerns, just let us know.
Keep in touch. Thanks.
I just got the notice that all packets (from all cou**ies) to US would be subject to stricter screening by the customs.
Due to the tightened customs co**ol and screening, the shipping time to US will be longer than normal.
We appreciate your understanding and patience. You are also welcomed to contact us for your suggestions and any concerns.