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物品寄出:提供物品跟踪号并设置买家收货

最后编辑于:2018-07-20 13:37:09
当物品交付物流后,可以向买家提供物流跟踪号,让买家对何时能收到货物具备心理预期。周到的服务能为自己赢得更多好评,您可以参考以下模板给买家发送邮件。

注意:下划线部分为范例,请根据实际情况进行填写。

• 物品寄出后向买家提供物品跟踪号,并告知预计送达时间:
Hello, dear customer,

Your item has just been sent out via China International Shipping service which may take about 15-20 business days to arrive at you.

The tracking number of your parcel is: RR123456CN , and you can track the shipping status on the website bellow in a few days:
http://int**.183.com.cn/item/itemStatusQuery.do?lan=0

Besides, as we all know that International shipping requires more complicated shipping procedures, such as both cou**ies’ customs clearance, transit stations etc., it will probably take longer time for your item to arrive at the final destination. 

Much Appreciate for your understanding on this unco**ollable matter. If you have any other concerns, feel free to let me know.

Thanks.

如有疑问,请发邮件至china_training_progr@ebay.com进行查询