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物品**中:买家询问物品细节的问题模版

最后编辑于:2018-07-23 13:17:30
在销售物品的过程中,尽管你可能已经详细的在物品说明展示了物品细节,买家仍可能会**一些其他问题或提出额外要求,以下为你可能遇到的两种情况。

请注意:下划线内容为举例部分,请根据实际情况进行修改。

• 关于尺寸
一位美国买家告诉你她平时穿US 8码的连衣裙,想**从你这她应该买哪一个尺码,你回复她M号比较适合。

示例:
Hello, seller, I wear   US Size 8  , could you give me some advice on which size I should buy from you?

Hello, dear customer, size M of this dress will fit you pretty well. Any other questions, feel free to let me know. Thanks.

• 关于合并运费
当买家一次性购买多件商品时,可能会向你提出合并运费的要求,你可以通过修改并发送电子**(invoice)的形式,对买家购买的多件商品只收取一次运费。在电子**发送成功后,及时告知买家运费已合并,让买家直接通过电子**进行支付。

示例:
Hello, seller, can you combine shipping for me as I’ve bought several items from you? Pls. send me just in one package, thanks.

Hello, dear customer, thanks for your business.

Have combined the shipping already and only charge you the shipping fee once. You can check the invoice I’ve just sent to you and pls. make the payment through the invoice directly.

Any other questions, feel free to let us know.

如有培训相关问题,请发送邮件至china_training_progr@ebay.com进行查询